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Frequently Asked Questions
  • What is The Ven at Embassy Row doing to assist guests with staying clean and safe?
    We have taken the following steps to maintain the highest level of cleanliness and hygiene:
    • Our hotel teams are receiving ongoing briefings and reviewing enhanced operating procedures as guidance from government agencies is updated.
    • We have increased the frequency of cleaning of all public areas (including the lobby, elevators, door handles, public bathrooms, etc.)
    • We have increased the deployment of antibacterial hand sanitizers in all public areas.
    • Integration of text messaging engagement platforms are available for contactless requests and inquiries.
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